Randy Breaux, Group President, GPC North America, Talks to AMN Drivetime

Randy Breaux, Group President, GPC North America, Talks to AMN Drivetime

At NAPA, “Breaux Knows” business relationships, ABCs to avoid, and serving the automotive professional.

Growing up in South Louisiana, Randy Breaux started working young, inspired by his machinist father and grandfather. His formal career began after college, spending 26 years in manufacturing, with 21 of those at Baldor Electric Company. Following its acquisition by a European firm in 2011, he transitioned to the distribution side, joining Motion, a division of Genuine Parts Company.

At Motion, Breaux held various roles, eventually becoming President in 2018. In March 2023, he was appointed Group President for GPC North America, overseeing both the industrial and automotive sectors, which included NAPA. 

Breaux’s leadership philosophy emphasizes four key tenets: vision, strategy, structure, and culture. He believes a clear vision supported by a robust strategy, executed within an effective structure, and underpinned by a strong culture, is crucial for business success. He also highlights the importance of avoiding the “ABCs” – arrogance, bureaucracy, and complacency – while building a high-performing team.

A mentor taught him the importance of transparency and honesty, guiding principles that have shaped his management style. Breaux prioritizes building solid relationships based on trust and transparency, believing that success naturally follows strong relationships. This approach extends to his dealings with employees, customers, and shareholders.

In his view, focusing on customer needs is paramount, rather than closely monitoring competitors. He emphasizes the importance of understanding and meeting customer expectations to drive value and build lasting partnerships.

While NAPA serves both DIY and professional customers, Breaux highlights the company’s strong reputation among professionals as the key focus. The complexity of modern vehicles often necessitates professional repair services, which aligns with NAPA’s commitment to supporting professional repair shops and fleet managers.

Episode Overview

  • Randy Breaux discusses his career, starting at NAPA and transitioning into a role with GPC (1:46)
  • Breaux shares his philosophies on an effective work environment, also known as ‘Breaux Knows’ (5:10)
  • Why Breaux lives by the philosophy “relationships first, success follows” when it comes to business (10:30)
  • A focus on customers over competition and why Breaux believes this leads to success (11:22)
  • Coming up on a year in his new role, Breaux shares his impressions of the aftermarket (12:35)
  • B2B or B2C, Breaux explains NAPA’s main focus (14:07)
  • Breaux shares his Charles Barkley story (16:37)
  • Lightning Round (19:37)

You May Also Like

Tips for lifting HEVs and BEVs

If you can’t lift a vehicle without damage, you will not be able to unlock this service opportunity in this growing segment.

Most HEV and EV vehicle repairs are not those done to battery packs or electric motors. Instead, the most significant repair opportunities are tires, brakes, and suspension. And if you can’t lift a vehicle without damage, you will not be able to unlock this service opportunity in this growing segment. The stakes are higher for EVs and hybrids because if a lift arm or adapter is not correctly placed, it could damage an expensive battery pack mounted under the vehicle. Some of these battery packs can cost five figures to replace. Also, there is a fire hazard. If a battery pack is impacted or punctured, never guess where or how to pick up a vehicle. A vehicle’s owner’s manual or service manual often will provide guidance on where to find and how to access the appropriate jacking and lifting points. Some EVs and HVS have specific lift points stamped into the unibody.

Understanding LSPI & Engine Oil

Using the correct manufacturer-recommended oil is crucial for peak performance and long-lasting engine health.

How Modern Car Sensors Optimize Performance and Emissions

Learn how Standard ensures accuracy, speed, and durability in their sensors to maximize engine performance and efficiency.

Do EVs Require Special Brake Pads?

Proper brake pad selection is crucial for EVs to ensure consistent stopping power and long pad life.

Five Tips for your Next Wheel Bearing Job

These practical tips are designed to save you time and frustration, ensuring a smooth, noise-free outcome for your customers.

Other Posts

Educate Your Customers Utilizing AI

Discover how to generate quick, accurate explanations for repair orders and estimates, boosting your shop’s credibility and customer trust.

AAPEX: Navigating the Automotive Aftermarket’s Digital Evolution

The shift toward digital platforms has reshaped how businesses operate, from inventory management to customer interactions.

What the Future Holds for the Aftermarket at AAPEX 2024

Attending AAPEX provides automotive professionals with the latest insights and innovations from industry leaders.

Multi-V Belt Systems

From the alternator to A/C, the multi-v belt uses a truck’s engine to operate crucial components. Here’s how to keep things running smoothly.